Return Policy
Thank you for shopping with us! We strive to provide the best quality second-hand luxury items. To ensure a smooth return process, please read our return policy carefully:
1. Return WindowYou have 7 days from the date of receipt to initiate a return.
2. Return Conditions
Items must pass our quality inspection upon return. They should be in the same condition as when sold, with no signs of wear, damage, or alterations.
All original tags and packaging must be included.
Returns that do not meet these criteria may be refused.
3. Return Process
Initiate a Return: Please contact our customer service within 14 days of receiving your item, providing your order number and reason for return.
Quality Inspection: Once we receive the return request, we will provide instructions and a return address. All returned items will undergo a quality inspection.
Freight Responsibility: The seller will cover the return shipping costs.
4. Restocking Fee
A 10% restocking fee will be deducted from your refund amount to cover administrative costs.
5. Refund Process
After successful quality inspection, refunds will be processed within 7-10 business days and credited back to your original payment method.
6. Exclusions
Certain items may not be eligible for return. Please check the product description for any specific return restrictions.
