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Finding a receipt or order record

Keep your order number

After ordering opens and an order is confirmed, retain the confirmation and any receipt or invoice supplied for it.

If you have an account, check the orders area for available order details. A bank authorisation entry is not the same document as a store receipt.

For a missing document or a billing question, use the order number and the email address associated with the purchase when contacting customer care.

Still need help?

Find our customer-care information on the Contact us page.